Name: Heather Moran
How long have you been working at Phoenix Coffee and what made you want to work in a coffee shop?
About seven months. I started as a way to earn extra money, but I feel like I’m part of a family with the staff and regulars who come and spend their time. I also really like that it’s locally brewed coffee.
Are you a coffee drinker? What is your experience with coffee?
Oh yes! I started drinking coffee in high school…usually Starbucks. Then that progressed to actually spending time in nearby cafes when I was in college and needing a place outside of my dorm room to focus. I prefer being able to sit down and spend time enjoying my coffee.
As opposed to the ‘grab and go?’
Definitely. I feel like there are places where you can quickly go to grab your coffee, which is sometimes necessary if you’re on your way to work or class, but I prefer to take my time.
So you are more interested in the social, community aspects of the local coffee shop?
How many cups of coffee do your regulars typically consume? A cup? More?
Typically more than one, but it really depends on what they’re doing. If someone comes in and is on their laptop for a few hours, they’ll order more than one cup. But it’s typically slow drinking.
One of the things my class has been exploring this semester is the idea of the ‘constant consumer.’ When considering this idea in regards to coffee, what are your thoughts on consumption habits?
I’ve seen both extremes. I’ve had friends who need a several cups of coffee in the morning to function normally. I also know people who only have one cup every once in awhile. I think it’s important to have a balance and moderate your consumption.
Interview by Gabrielle Burrage